1. Introduction

This Privacy Policy describes how TECHBEE and its affiliates (collectively “TECHBEE”, “we”, “our”, “us”) collect, use, share, protect, or otherwise process your information or personal data through our website https://thetechbee.com/ (the “Platform”). We do not offer products or services outside India; your data will primarily be stored and processed in India.

2. Collection of Information

We collect personal data when you use our Platform, register, transact, or interact with us. This may include:

• Name, DOB, address, phone number, email ID;
• Payment details (bank account, card information) when required;
• Identity verification data (Aadhaar, PAN) where required;
• Behavioral data (preferences, browsing activity, transaction history).

We may receive information from third-party partners; please review their privacy policies when providing data directly to them.

3. Use of Information

We use your information to:

• Provide and improve services;
• Process payments and handle orders;
• Personalize your experience and communicate offers (opt-out available);
• Detect and prevent fraud and fulfill legal obligations.

4. Sharing of Information

We may share your data with:

• Group companies and affiliates;
• Trusted third-party service providers (payment processors, logistics, IT);
• Law enforcement or regulatory bodies when legally required.

We do not sell personal data for monetary gain.

5. Security

We implement reasonable safeguards (technical and organizational) to protect your data. However, absolute security cannot be guaranteed for data transmitted online.

6. Retention & Deletion

You may request account deletion via profile settings or by contacting support. We retain data as required by law or for legitimate business purposes (fraud prevention, dispute resolution). Anonymized data may be retained for analytics.

7. Your Rights

You may access, correct, update, or request deletion of your personal data. To exercise these rights, contact our Grievance Officer (details below).

8. Consent

By using our Platform, you consent to the collection and processing described in this Policy. You may withdraw consent prospectively by contacting us; withdrawal may affect access to certain services.

9. Changes

We may update this policy from time to time. Material changes will be notified on the Platform or via email.

10. Grievance Officer

Grievance Officer: Mr. Arun Dev
Designation: Data Protection & Compliance Officer
Company: TECHBEE
Address: 11/178, Rajagiri Valley Road, Kakkanad, Ernakulam, Kerala, India
Email: info@thetechbee.com
Phone: +91-8921985082
Working Hours: Monday–Friday, 9:00 AM – 6:00 PM